ZUNEs all over the world mysteriously stopped working today....

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DJRANZ
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ZUNEs all over the world mysteriously stopped working today.... -
31 December 2008, at 22:17
taken from CNN

Quote
-- Baffled consumers are griping about a mysterious glitch that appeared to cause thousands of Zune music players to simultaneously stop working late Tuesday and early Wednesday.


Microsoft issued the first Zune portable music player in 2006 to compete with the iPod.

Internet message boards have been flooded with complaints about Zune's 30GB models freezing, prompting Y2K-like speculation about end-of-year hardware or software problems.

"It seems that every Zune on the planet has just frozen up and will not work," posted a Mountain Home, Idaho, user on CNN's iReport.com. "I have 3 and they all in the same night stopped working."

Another iReporter said he was working the night shift at a Toys R Us store in Puerto Rico when his Zune player and the Zunes of four co-workers all failed about 1:30 a.m. ET Wednesday.

"It froze and there was no way to turn it off so you just have to wait until the batteries went dead. You can't push any buttons or anything," Carlos Colon told CNN. Colon said he owns a first-generation 30GB model.

Other users report their Zunes reboot but freeze when the startup status bar reaches 100 percent. A post on Zune.net titled "Help-frozen zune!!!!" had attracted more than 19,000 comments by Wednesday afternoon.

Some Zune users have dubbed the crisis "Y2K9" or "Z2K9," a reference to New Year's Eve and concerns over potential widespread computer failures on January 1, 2000 -- fears that proved unfounded.

Zune users were still trying to discover the cause of the problem Wednesday afternoon.

Microsoft Corp., maker of the Zune, posted this statement Wednesday morning on the Zune Web site: "Customers with 30gb Zune devices may experience issues when booting their Zune hardware. We're aware of the problem and are working to correct it. Sorry for the inconvenience, and thanks for your patience!"

Contacted Wednesday morning by e-mail, a Zune spokeswoman said, "We are actively working now to isolate the issue and develop a solution to address it. We will keep customers informed on next steps via the support page on www.zune.net (zune.net/support)."

Microsoft released its first Zune 30GB music player, a competitor to Apple's popular iPod, in 2006. No widespread glitches have been reported this week in its second-generation 80GB or 120GB models.


For those that don't know, The ZUNE is Microsoft's anwer to Apple's IPOD.  In addition to playing music, videos and photos, you can also share songs with other ZUNE users.  You can even buy music from the ZUNE store by using your ZUNE!.

The ZUNE was released in North America in 2006.  Europe will receive it in 2009.

Now known as Randy Derricott. I may sometimes use the DJ Ranz alias for certain projects though.

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Marjan
TrancePodium Staff
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Posts: 11088
# Re: ZUNEs all over the world mysteriously stopped working today.... - 1 January 2009, at 12:13
Millennium bug anyone? 9 years late though :)
DJRANZ
57 forum
Posts: 3969
# Re: ZUNEs all over the world mysteriously stopped working today.... - 1 January 2009, at 14:58
Yes you are right.

Apparently, the Zune doesn't know how to handle a leap year. 

From the Zune Forums

Quote
Early this morning we were alerted by our customers that there was a widespread issue affecting our 2006 model Zune 30GB devices (a large number of which are still actively being used).  The technical team jumped on the problem immediately and isolated the issue: a bug in the internal clock driver related to the way the device handles a leap year.  The issue should be resolved over the next 24 hours as the time change moves to January 1, 2009.  We expect the internal clock on the Zune 30GB devices will automatically reset tomorrow (noon, GMT). By tomorrow you should allow the battery to fully run out of power before the unit can restart successfully then simply ensure that your device is recharged, then turn it back on.  If you’re a Zune Pass subscriber, you may need to sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device. 


Now known as Randy Derricott. I may sometimes use the DJ Ranz alias for certain projects though.

www.facebook.com/djranzofficial
www.soundcloud.com/dj-ranz
www.mixcloud.com/djranz
www.twitch.tv/djranz1989
DJ Blitzkrieg
1521 forum
Posts: 842
# Re: ZUNEs all over the world mysteriously stopped working today.... - 1 January 2009, at 20:07
Yea I was affected by this. Just turned it on this morning and now it works!